Faqs
FREQUENTLY ASKED QUESTIONS
How do I create an account on Purely Threads?
To create an account, click on the "Sign Up" button at the top right corner of our homepage. Fill in your details, choose a password, and click "Register." You'll receive a confirmation email to verify your account. Once verified, you can start shopping and selling on Purely Threads.
How do I list an item for sale?
Listing an item is easy! Log in to your account and click on "Sell" in the main menu. Follow the prompts to upload photos, provide a description, set your price, and choose your shipping options. Once submitted, your listing will be reviewed and published on the marketplace.
What payment methods are accepted?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. For local transactions in Pakistan, we also support Easypaisa and JazzCash. All payments are processed securely to protect your information.
How does shipping work?
Sellers are responsible for shipping their items to buyers. When an item is sold, the seller will receive the buyer's shipping address and can choose their preferred shipping method. We recommend using tracked shipping to ensure safe delivery. Buyers will receive a notification once their item has been shipped, along with a tracking number if available.
What is the return policy?
Our return policy allows buyers to return items within 14 days of receiving them, provided the items are in their original condition. To initiate a return, contact our support team with your order details. Once the return is approved, you will receive instructions on how to send the item back to the seller. Refunds will be processed once the item is received and inspected.
